Ubiquiti UniFi UDM-PRO Dream Machine Pro 10G HyperFibre Router

Hardware/processor etc is fine. Just let down by the software. Still, many many months after release, it's very buggy. Currently having to run a beta version of the software to get it working (on advice of Unifi support for my initial setup issues.) Not able to export previous config from previous Cloud Key 2 plus and reuse - ended up setting everything up again from scratch - ie WAPs, Protect, Unifi switch, everything. Arrgh. Multiple support cases. Since then many disappointments: still not able to view firewall log (even exporting to a syslog server doesn't show clearly accepts or drops), there are dual WAN ports but it's not able to...view more Hardware/processor etc is fine. Just let down by the software. Still, many many months after release, it's very buggy. Currently having to run a beta version of the software to get it working (on advice of Unifi support for my initial setup issues.) Not able to export previous config from previous Cloud Key 2 plus and reuse - ended up setting everything up again from scratch - ie WAPs, Protect, Unifi switch, everything. Arrgh. Multiple support cases. Since then many disappointments: still not able to view firewall log (even exporting to a syslog server doesn't show clearly accepts or drops), there are dual WAN ports but it's not able to loadshare, issues in GUI (such as geoblocking not allowing blocking in map). But worst of all, just buggy software. It's quite a stretch to say it's business appropriate, it's not in it's current state. Ok only really for basic home use, but even then, be aware!

I upgraded from a USG and Cloudkey (Gen 1) to the UDM Pro...setup couldn't have been simpler. I backed up my network configuration file from the cloudkey, before plugging in the UDM Pro, and followed the instructions on its little display. By the time I had walked back to my PC, the Ubiquity extension I had previously installed in Chrome had already detected the new piece of hardware and was in the process of setting it up. I entered my internet login information, and downloaded the available updates. With my internet access restored, I uploaded the previously backed up config file from the old cloudkey to the UDM. The system rebooted and...view more I upgraded from a USG and Cloudkey (Gen 1) to the UDM Pro...setup couldn't have been simpler. I backed up my network configuration file from the cloudkey, before plugging in the UDM Pro, and followed the instructions on its little display. By the time I had walked back to my PC, the Ubiquity extension I had previously installed in Chrome had already detected the new piece of hardware and was in the process of setting it up. I entered my internet login information, and downloaded the available updates. With my internet access restored, I uploaded the previously backed up config file from the old cloudkey to the UDM. The system rebooted and upon doing so all of my network equipment was recognised and accessible from is sleck interface.

My only grumble is that with the supplied power cable sticks out a good 2 inches from the rear of the unit, and as a result I am unable to fit it into the wall mounted rack that I have...Though this problem is easily solved by using a 90 degree 3 pin plug which I have had to buy seperately.

The main reason that I chose to upgrade is that with a gigabit fibre connection I was unable to take full advantage of ubiquity's advanced security features found in their gateway devices, without sacrificing most of my internet speed doing so. With the UDM I am able to have the threat detection features enabled while enjoying the 900+Mbps that my fibre connection affords me.

Setup using mobile app, although it failed first attempt, 2nd attempt via mobile app worked.

Using with 10Gbe uplink and it's running well.

Also using the NVR feature and which some people complain about functionality around not being able to delete recording etc, however this is by design for security reasons and it work great with my unifi ip camera. Setup using mobile app, although it failed first attempt, 2nd attempt via mobile app worked.

Using with 10Gbe uplink and it's running well.

Also using the NVR feature and which some people complain about functionality around not being able to delete recording etc, however this is by design for security reasons and it work great with my unifi ip camera.

I upgraded my home network, use this for their protect camera software to add cctv and for the network monitoring capabilities. Lots of youtube videos on setup and very expandable.

Pbtech had stock and a reasonable price with quick delivery. No one else in NZ had stock for 6 to 8 wks I upgraded my home network, use this for their protect camera software to add cctv and for the network monitoring capabilities. Lots of youtube videos on setup and very expandable.

Pbtech had stock and a reasonable price with quick delivery. No one else in NZ had stock for 6 to 8 wks

I decided to upgrade from the flimsy, insecure vendor routers/modem, it was easy to setup. Change ISP at the same time, moved from dynamic IP to static IP with no issues from the UDM Pro. Turned on some of the advanced features, but still need to play around with them. A bit of gaming is done in our house and the local device threat protection scanning seemed to kill one game due to bad net coding (not a fault of the UDM Pro).

Looking at updating the home network to more Ubuquiti units, switches, AP's, security, etc. I decided to upgrade from the flimsy, insecure vendor routers/modem, it was easy to setup. Change ISP at the same time, moved from dynamic IP to static IP with no issues from the UDM Pro. Turned on some of the advanced features, but still need to play around with them. A bit of gaming is done in our house and the local device threat protection scanning seemed to kill one game due to bad net coding (not a fault of the UDM Pro).

Looking at updating the home network to more Ubuquiti units, switches, AP's, security, etc.

By: kNuTz 12/05/21

Verified Owner

I purchased this when I increased my fibre speed to 900/400 and it works a treat. I already have Ubiquiti gear (camera's, switches and access points) so it was a very easy upgrade. Make sure you upgrade to the latest firmware version first and the easiest way to do that is connect this to your existing fibre modem then connect via the Unifi app and bluetooth.
The UI is easy to use and allows great control and visibility of your network. I purchased this when I increased my fibre speed to 900/400 and it works a treat. I already have Ubiquiti gear (camera's, switches and access points) so it was a very easy upgrade. Make sure you upgrade to the latest firmware version first and the easiest way to do that is connect this to your existing fibre modem then connect via the Unifi app and bluetooth.
The UI is easy to use and allows great control and visibility of your network.

Because this one's going straight to the pool room. A great all in one prosumer router/firewall for your rack. It was easy to set up on DHCP or PPPoE (as I changed providers), but when I changed to a static IP the UDM Pro didn't seem to want to connect unless the PPPoE settings were still used. I've not gotten around to trying to figure out why as uptime is in demand around the house for streaming and web surfing.

The latest firmware seems to have sorted any installation bugs (apart from the static IP one) and reduced CPU and RAM usaage, but I've not gotten around to trying out the VPN features (that also seem to have some bugs being di...view more Because this one's going straight to the pool room. A great all in one prosumer router/firewall for your rack. It was easy to set up on DHCP or PPPoE (as I changed providers), but when I changed to a static IP the UDM Pro didn't seem to want to connect unless the PPPoE settings were still used. I've not gotten around to trying to figure out why as uptime is in demand around the house for streaming and web surfing.

The latest firmware seems to have sorted any installation bugs (apart from the static IP one) and reduced CPU and RAM usaage, but I've not gotten around to trying out the VPN features (that also seem to have some bugs being discussed online). Good support is available online via the community forums, and Ubiquity staff seem to pick up the thread and sort out issues (figured I had to power cycle the ONT when switching from DHCP to PPPoE).

Happy so far... but 4 starts as I need to go power cycle my ONT if the UDM Pro reboots.

Simple setup wizard had 5 APs (2 in-wall and 3 AC Lites) and 4 cameras (2 Go-Flex and 2 G3s) ready to go in under any your.

Trick for young players, connect to internet update firmware to assign VLAN tags in PPPoE. Simple setup wizard had 5 APs (2 in-wall and 3 AC Lites) and 4 cameras (2 Go-Flex and 2 G3s) ready to go in under any your.

Trick for young players, connect to internet update firmware to assign VLAN tags in PPPoE.

Software is very beta and buggy (as of latest v1.9.1). Buy intending to wait 12 months+ for features you expected to be either out of beta, or there in the first place.

There is no functionality to delete video recordings. No login alerts (removed due to bugs). Official online forums have gone silent among a barrage of disappointed hobbists, sys-admins, prosumers.
You must be connected to the internet to setup router up (because they released hardware for sale when the software is still very beta) - no other router needs to do this.

Lack of features expected of an Video Recorder (Unifi Protect) - No Hard drive encryption, No External S...view more Software is very beta and buggy (as of latest v1.9.1). Buy intending to wait 12 months+ for features you expected to be either out of beta, or there in the first place.

There is no functionality to delete video recordings. No login alerts (removed due to bugs). Official online forums have gone silent among a barrage of disappointed hobbists, sys-admins, prosumers.
You must be connected to the internet to setup router up (because they released hardware for sale when the software is still very beta) - no other router needs to do this.

Lack of features expected of an Video Recorder (Unifi Protect) - No Hard drive encryption, No External SMB recording support (limited to one drive capacity).

Plus side - As an router, handles internet 900Mbps + local network routing, WiFi config, without any issues, IPSec VPN ok too.

Do not buy atm if you're expecting good software and non gimmick features seen in other "gaming" routers. I'm considering returning under CGA if PBTech is happy to accommodate Ubiquiti's lack of software engineering.

For setting up a small office, this is an ideal appliance. It makes managing networking, security, camera, wifi easy, and all in one place.
We are running this with a Unifi PoE switch and Unifi AP's, and everything just works perfectly together.

If I had one gripe, it would be that the DMP pro does not have PoE ports, requiring the purchase of a separate PoE switch. (would have 5 stars otherwise) For setting up a small office, this is an ideal appliance. It makes managing networking, security, camera, wifi easy, and all in one place.
We are running this with a Unifi PoE switch and Unifi AP's, and everything just works perfectly together.

If I had one gripe, it would be that the DMP pro does not have PoE ports, requiring the purchase of a separate PoE switch. (would have 5 stars otherwise)

I got hooked on the Unifi console from my old dream router but decided to upgrade to the UDM Pro. Consistently much higher speeds than any of the routers I've used in the past. Using PPPoE directly connected to the ONT. Dashboards and other controller actions are so much faster. More powerful and more data than I need but it's everything my little nerd brain could ever dream of. I got hooked on the Unifi console from my old dream router but decided to upgrade to the UDM Pro. Consistently much higher speeds than any of the routers I've used in the past. Using PPPoE directly connected to the ONT. Dashboards and other controller actions are so much faster. More powerful and more data than I need but it's everything my little nerd brain could ever dream of.

The firmware loaded on wasn't compatible with my Vodafone ONT, but was able to SSH on to the device to perform an offline firmware update. Once talking to the internet, everything was smooth as. The network controller software is exceptionally good, and was up and running with my restored configuration from my existing controller. The hardware itself feels well built, and the fan is not noisy. The firmware loaded on wasn't compatible with my Vodafone ONT, but was able to SSH on to the device to perform an offline firmware update. Once talking to the internet, everything was smooth as. The network controller software is exceptionally good, and was up and running with my restored configuration from my existing controller. The hardware itself feels well built, and the fan is not noisy.