JBL Free WFH Wired Over-Ear Headset - Black

I bought this for my wife. she is working at the call center, one thing she complain about is the battery life, she said fully change in the morning, but the battery life cannot last for till the end of the work. when the power run out it's does not alert you at all, it will suddenly turn itself off. so far the voice and noise cancelling fuction working all good. it's support for Microsoft team, which we tried few JBL headphone having the issue with. I bought this for my wife. she is working at the call center, one thing she complain about is the battery life, she said fully change in the morning, but the battery life cannot last for till the end of the work. when the power run out it's does not alert you at all, it will suddenly turn itself off. so far the voice and noise cancelling fuction working all good. it's support for Microsoft team, which we tried few JBL headphone having the issue with.

Great sound Great sound

In terms of quality vs price the set is acceptable. It would be better if it came with a carry case to keep the bit together when traveling.
In between me ordering a carry case and the case arriving my dongle got misplaced while traveling. Contacted JBL support and JBL does not offer replacement dongles at all.
I am now forced to either buy a third-party dongle and hope that it works with the headset, or replace the entire headset.
I find it unacceptable that JBL does not sell the tiny component that is easily lost or damaged but that when lost or damaged renders the whole device useless. In terms of quality vs price the set is acceptable. It would be better if it came with a carry case to keep the bit together when traveling.
In between me ordering a carry case and the case arriving my dongle got misplaced while traveling. Contacted JBL support and JBL does not offer replacement dongles at all.
I am now forced to either buy a third-party dongle and hope that it works with the headset, or replace the entire headset.
I find it unacceptable that JBL does not sell the tiny component that is easily lost or damaged but that when lost or damaged renders the whole device useless.

Honestly, this is a great headset, its noise cancelling is fabulous for working in a noisy place. Plug and play to just about any device makes it easy to use. Battery life was great, I used it for work and it worked for a full 3 days at a time before needing a charge. There's an on headset volume dial which makes it easy to adjust the volume without having to search for the volume on your computer. Also an on headset mute button which is great for when you want to mute without having to find the meeting you're in and pressing the mute button. Only snag was it only lasted a year... given the price, it was really a good purchase. Honestly, this is a great headset, its noise cancelling is fabulous for working in a noisy place. Plug and play to just about any device makes it easy to use. Battery life was great, I used it for work and it worked for a full 3 days at a time before needing a charge. There's an on headset volume dial which makes it easy to adjust the volume without having to search for the volume on your computer. Also an on headset mute button which is great for when you want to mute without having to find the meeting you're in and pressing the mute button. Only snag was it only lasted a year... given the price, it was really a good purchase.

By: CaelaD 08/03/24

Verified Owner

Bought it, got it, use it, enjoy it. Thats my experience. Sounds great. Bought it, got it, use it, enjoy it. Thats my experience. Sounds great.

I needed something good for VOIP calling and these are excellent for that! Much recommended. I needed something good for VOIP calling and these are excellent for that! Much recommended.

The headset didn't connect into my laptop very well initially and needed a lot of wiggling and forcing to get the audio into both earpieces. The cable is only just long enough to reach from the headset connection on laptop to the head set on my head. It drapes over the keyboard and it isn't long enough to drape around it. Probably ok if you type directly onto a laptop all the time but not good if you use a keyboard and screen. The headset didn't connect into my laptop very well initially and needed a lot of wiggling and forcing to get the audio into both earpieces. The cable is only just long enough to reach from the headset connection on laptop to the head set on my head. It drapes over the keyboard and it isn't long enough to drape around it. Probably ok if you type directly onto a laptop all the time but not good if you use a keyboard and screen.

Excellent microphone background noise cancellation in a busy environment. The voice was clear and crisp. Excellent microphone background noise cancellation in a busy environment. The voice was clear and crisp.

I bought it a couple of weeks ago. Good for the price. I bought it a couple of weeks ago. Good for the price.

Great over ear head set without the annoying wire.
Plugin mic, volume control, mute, USB-USB-C cable charger/adaptor, and USB dongle.
Ear cups swivel to lie flat. Comfort head band and adjustable to fit.
Perfect for Teams/Zoom meetings or listening pleasure. Have used about 1 month and haven't run them flat yet. Great over ear head set without the annoying wire.
Plugin mic, volume control, mute, USB-USB-C cable charger/adaptor, and USB dongle.
Ear cups swivel to lie flat. Comfort head band and adjustable to fit.
Perfect for Teams/Zoom meetings or listening pleasure. Have used about 1 month and haven't run them flat yet.

I bought one of these headsets for work a while ago and I use it daily. It works well on Teams, Slack and Zoom. There's no added hassle of driver issues that I often ran into with other headsets using USB. I got a second one for my partner after she borrowed mine and wanted her own. I bought one of these headsets for work a while ago and I use it daily. It works well on Teams, Slack and Zoom. There's no added hassle of driver issues that I often ran into with other headsets using USB. I got a second one for my partner after she borrowed mine and wanted her own.

Dongle not Usb-c - needs converter. Hard to tell which mode it’s in - off or on. Can’t adjust volume via software, manual control only. Dongle not Usb-c - needs converter. Hard to tell which mode it’s in - off or on. Can’t adjust volume via software, manual control only.